Shipping policy
Shipping Policy
At Soliss, we're committed to making your shopping experience as smooth and transparent as possible. Below you'll find everything you need to know about processing, shipping, and delivery.
Shipping
We currently ship throughout the United States.
Shipping: Free on all orders.
There are no additional shipping charges at checkout.
Processing Times
Orders are processed within 1–3 business days after they are placed.
Orders are processed Monday through Friday. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Once your order has been processed, estimated delivery time is:
United States: 8–14 business days
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with your tracking information.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to circumstances outside of our control, including carrier disruptions, severe weather, holidays, or other logistical factors.
If your order is taking longer than expected, please contact our support team and we'll be happy to assist you.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly before placing your order.
Soliss is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Questions?
If you have any questions regarding your order or shipping, please contact our support team.
Email: support@getsoliss.com